Messaging with your healthcare practitioner
PhysiApp's instant messenger allows you to have a direct line of communication with your healthcare practitioner - if your practitioner or their practice have not disabled this option.
Receiving a message from your practitioner
When you receive a message from your healthcare practitioner, a green dot appears on the “Messages” button at the bottom of the screen.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/543e7a20e4b046886e46282c/images/64de352cb73292711b980026/file-p750RPVS65.png)
Click this button to open the message. You can then read your healthcare practitioner's message and also respond to it directly.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/543e7a20e4b046886e46282c/images/64de36c1e3ee466b38a4d9e5/file-O8tELUWebJ.png)
Sending a message to your practitioner
Click on the “Messages” button in the centre of the menu at the bottom of your screen to open the messaging function and send a message to your practitioner.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/543e7a20e4b046886e46282c/images/64de3c58b73292711b980033/file-cyrve4LGLd.png)
I don't see the "Messages" button. What now?
If you do not see the "Messages" button, your healthcare practitioner or their practice has disabled this feature.
- In that case, you cannot send messages via PhysiApp to your healthcare practitioner.
- However, you can respond when your practitioner sends a message to you.
- If your practitioner has turned on adherence tracking when assigning your exercise programme, you have the option of providing feedback when you mark an exercise as "completed". Read more over here.