Test your system for Telehealth

If you're on iOS or Android

• Make sure you have the most recent version of PhysiApp (or custom version of PhysiApp) installed on your iOS or Android device.
• Make sure that PhysiApp (or the custom version of PhysiApp) has access to your camera and microphone.
• Make sure nobody else in your house is using the internet. The more people using the internet, the slower the speed will be.

If you're using a web browser

1. Make sure that you have a working camera and microphone.
2. Make sure you are on a modern browser, such as Chrome, Firefox, Safari or Microsoft Edge. IE11 is not supported.
3. Run the Physitrack Telehealth system test.
4. Make sure nobody else in your house is using the internet. The more people using the internet, the slower the speed will be.
5. If you get errors (in red) in the above test, see Troubleshooting Physitrack Telehealth.