Test your system for Telehealth
If you're on iOS or Android
- Make sure you have the most recent version of PhysiApp (or custom version of PhysiApp) installed on your iOS or Android device.
- Make sure that PhysiApp (or the custom version of PhysiApp) has access to your camera and microphone.
- Make sure nobody else in your house is using the internet. The more people using the internet, the slower the speed will be.
If you're using a web browser
- Make sure that you have a working camera and microphone.
- Make sure you are on a modern browser, such as Chrome, Firefox, Safari or Microsoft Edge. IE11 is not supported.
- Run the Physitrack Telehealth system test.
- Make sure nobody else in your house is using the internet. The more people using the internet, the slower the speed will be.
- If you get errors (in red) in the above test, see Troubleshooting Physitrack Telehealth.